The NCC Framework - COMPARATIVE
- Hadrien
- Mar 20, 2024
- 2 min read
C - Customer Centric
Identify and articulate the primary needs and pain points of your target customers. Understand what drives their decisions and how your product or service meets these needs uniquely.
O - Offer Uniqueness
Define what makes your offer unique. Highlight the aspects of your product or service that differentiate it from the competition.
M - Market Position
Clarify your position in the market. Understand where you stand in the competitive landscape and how your position versus competitors.
P - Performance Metrics & Plan ahead
Measure your product's performance against competitors. Use specific metrics that matter to your customers, such as speed, durability, price, or efficiency. Also predict and plan ahead for increased results.
A - Advantages Highlighted
Emphasize the clear advantages your product or service offers. Make it easy for customers to see why your solution is the better choice vs competitors.
R - Reiterate, Rinse & Repeat
Focus on what doesn't and what works. Understanding this will help you scale positives and fix bottlenecks. The amount of tries will also
A - Audience Understanding
Deepen your understanding of your audience's preferences and behaviours. Tailor your messaging and product development to align with their expectations and desires, segment & augment data.
T - Testimonials and Proof
Use testimonials and real-world proof to validate your claims. Social proof can be a powerful way to demonstrate your comparative advantages.
I - Innovations Forward
Lead with innovations that set you apart. Showcase how your forward-thinking approach or technological advancements offer a better solution.
V - Value Delivered
Quantify the value delivered to customers Benefits > Features. Make it clear how your product or service provides added value, whether through cost savings, time savings, improved outcomes, or enhanced experiences.
E - Engagement Strategies
Develop strategies to engage with your customers in meaningful ways. Use interactivity, and analysis to your advantage for impactful interactions.

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